Machines should adapt to people.
Not the other way around.
Why LineRelay exists
For decades, calling a business has meant negotiating with a machine on the machine’s terms: listen to every option, remember the right number, press it at the right moment, and hope. The technology was built for the system’s convenience, and callers quietly absorbed the cost.
LineRelay is being built to reverse that. A caller should be able to say what they need — in ordinary words, in Japanese or English, switching languages mid-call if they want — and be answered, connected to a person, or sent the details by SMS. Nothing to memorize. Nothing to press.
Japan first, in both languages
LineRelay is designed for businesses in Japan whose phones ring in two languages. Reception that is natural in Japanese — not translated-sounding — and equally at ease in English, on one number, without a language menu.
LineRelay is currently in its pilot phase, working with a small number of businesses to refine real call handling. What the product does today is described plainly on this site; what is planned is labelled as planned.
Company
LineRelay is a service of Japan Origin Co. (株式会社ジャパンオリジン), its parent company.
| Service | LineRelay |
| Parent company | Japan Origin Co. (株式会社ジャパンオリジン) |
| Contact | hello@linerelay.ai |
Hear it yourself
The demonstration line is open. Call, speak normally, and switch languages mid-sentence if you like.
+81 800-111-9262 — Calls may be answered by an AI receptionist. Your speech may be transcribed and processed to respond to your request, transfer your call, or send requested information by SMS.
Contact us