About
Bilingual phone lines,
Bilingual phone lines,
handled smoothly.
What LineRelay changes
LineRelay answers your phone in English and Mandarin. Callers say what they need, and it answers, transfers, or takes a message.
- 01No menu to sit through“Please listen carefully to the following options” is gone.
- 02No buttons to pressCallers say what they need, in their own words.
- 03It answers, where an IVR only routesOpening hours, address, services — answered on the spot.
- 04English and Mandarin, spoken fluentlyConversational, clear, and pleasant to talk to. Callers can switch language mid-call.
- 05Transfers to the right personUnder the rules you set, not a hold-music maze.
- 06Takes messages after hoursName, number, and what the caller wanted — every time.
- 07A shared spreadsheet, updated liveStaff can check the latest calls and messages at any time.
- 08One number covers both languagesNo language-selection menu.
The company
LineRelay is an AI telephone reception service provided by Japan Origin Co., Ltd. (株式会社ジャパンオリジン).
| Company | Japan Origin Co., Ltd. |
| Japanese name | 株式会社ジャパンオリジン |
| Founded | 23 June 2022 |
Try the demonstration line
The demonstration line lets you hear the AI reception for yourself. Speak in either English or Mandarin.
778-786-0600 within Japan — Calls answered by LineRelay are handled by AI. Call content is transcribed and processed in order to answer, transfer to a person, or send an SMS.
Talk to us about a pilot