Pricing
Plans
Billed monthly, one month at a time. Tell us before the end of a month and you will not be billed for the next one. Prices below are for North America, in USD.
Plans
Free
For trying LineRelay on a small number of calls.
$0/mo
- AI telephone reception in natural conversation
- English and Mandarin
- Call volume agreed individually
Starter Popular
For a single shop or office.
$39/mo
- Up to 150 minutes a month
- AI reception in English and Mandarin
- Answers from registered information
- SMS delivery of links and details
Bilingual Pro
For businesses with frequent English and Mandarin enquiries.
$99/mo
- Up to 500 minutes a month
- Mid-call language switching
- Transfer to a person
- Detailed call-rule configuration
Business
For multi-location operations and high call volume.
$269/mo
- Up to 1,500 minutes a month
- Everything in Bilingual Pro
- Multiple numbers and locations
- Priority support by email
Custom
For large organisations with requirements beyond the standard plans.
Custom
- Call volume agreed individually
- Additional functions built to request
- Multiple numbers and locations
- Priority support by email
Beyond included minutes: usage is billed at $0.20–0.25 per minute, depending on plan.
All prices shown are exclusive of tax. Custom-plan pricing is quoted individually.
Plan comparison
| Feature | Free | Starter | Bilingual Pro | Business | Custom |
|---|---|---|---|---|---|
| AI telephone reception in natural conversationNo number menus and no set phrases. | Yes | Yes | Yes | Yes | Yes |
| English and Mandarin, including mid-call switching | Yes | Yes | Yes | Yes | Yes |
| Answers from registered information | Yes | Yes | Yes | Yes | Yes |
| Transfer to a person under your call rules | — | Yes | Yes | Yes | Yes |
| SMS delivery of links and details | — | Yes | Yes | Yes | Yes |
| Configuring business information and call rules | Yes | Yes | Yes | Yes | Yes |
| Multiple numbers and locations | — | — | — | Yes | Yes |
| Included minutes per month | Agreed individually | 150 | 500 | 1,500 | Agreed individually |
Billing and contract
Plans are billed monthly. Tell us before the end of a month and you will not be billed for the following month. If longer terms are introduced, they will be published here before they apply to anyone.
Pricing for Japan, in JPY, is on the Japanese page.